These Terms of Service (the "Terms") are a binding agreement between you and Inteclab ("PaidTier", "we", "us"), covering your use of paidtier.com and the PaidTier platform (the "Service"). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
1. What PaidTier does
PaidTier is software that lets creators build online courses, collect payments through Stripe, and deliver lessons to their members inside Telegram and Discord.
We are a tool, not the seller. When a member buys a course, the contract for that course is between the member and the creator. We are not a party to it, we do not own the course content, and we are not responsible for its quality, accuracy or delivery.
2. Eligibility and accounts
- You must be at least 18 years old, or the age of majority where you live, to open an account.
- You must give accurate registration information and keep it current.
- You are responsible for everything that happens under your account and for keeping your password secure.
- Tell us at legal@paidtier.com immediately if you suspect unauthorised access.
- If you accept these Terms for a company, you confirm you have authority to bind it.
3. Plans, fees and commission
The Service is offered on the following plans:
- Free — $0 per month, one course, 10% commission per sale.
- Pro — $49 per month, unlimited courses, 6% commission per sale, $30 of AI usage included.
- Business — $129 per month, unlimited courses, 4% commission per sale, $99 of AI usage included.
Commission is charged on the gross value of each sale and is separate from Stripe's own processing fees, which Stripe deducts under your agreement with them. Included AI usage does not roll over between months; usage beyond the included amount may be billed at our published rates or the feature may be paused until the next cycle.
Subscriptions renew automatically each month until cancelled. Prices are in US dollars and exclude any applicable sales tax, VAT or GST, which we will add where we are required to collect it. We may change pricing with at least 30 days' notice by email; the new price applies from your next billing cycle.
4. Payouts
Payouts are handled by Stripe and you must accept Stripe's Connected Account Agreement to receive funds. Stripe controls payout timing, holds and reserves, and may request identity or business verification. We may withhold a payout where we reasonably suspect fraud, where a chargeback or refund is pending, or where we are required to by law.
5. Cancellation and refunds
- You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period.
- Subscription fees already paid are non-refundable except where required by law. We do not pro-rate partial months.
- Refunds to your members are your decision and your cost. You set your own refund policy and must publish it to your members before purchase.
- Commission on a refunded sale is returned to you. Stripe's processing fee may not be, depending on Stripe's terms.
- Chargebacks, and any fee Stripe charges for them, are your responsibility.
6. Your content
You own your content. Courses, lessons, media and member lists you bring to or create on the Service remain yours. We claim no ownership over them.
You grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, adapt for formatting and transmit your content — solely to operate the Service and deliver your courses to your members. The licence ends when you delete the content or close your account, except for backups awaiting their normal deletion cycle.
You are responsible for having the rights to everything you upload, and for the legality of your content.
7. Acceptable use
You may not use the Service to:
- Sell or distribute content you do not have the rights to.
- Publish material that is illegal, defamatory, hateful, sexually explicit involving minors, or that promotes violence.
- Run a pyramid scheme, "get rich quick" programme, or make unsubstantiated earnings claims.
- Send spam, or message people who have not opted in to hear from you.
- Upload malware, or attempt to breach, probe or overload our infrastructure.
- Scrape the Service, or resell access to it without our written permission.
- Circumvent commission by moving an initiated transaction off-platform.
- Breach the terms of Stripe, Telegram or Discord while using our integrations.
We may remove content or suspend an account that breaches this section. Where practical we will warn you first, but for serious or illegal breaches we may act immediately.
8. Your obligations to your members
- Describe your course accurately before purchase, including what is delivered and over what period.
- Publish your own refund policy and contact details.
- Publish your own privacy policy — you are the data controller for your members' personal data.
- Handle your own tax obligations on the income you earn.
- Deliver what you promised. Persistent failure to do so is a breach of these Terms.
9. Third-party platforms
The Service depends on Stripe, Telegram, Discord and other third parties. Those platforms set their own rules and can change their APIs, pricing or availability at any time. We are not responsible for their acts or omissions, and an outage or policy change on their side is not a breach of these Terms by us.
10. Availability
We work to keep the Service available but do not guarantee uninterrupted access. We may carry out maintenance, and will give advance notice of planned downtime where we reasonably can. We may modify or discontinue features; if we discontinue a material feature you rely on, we will give at least 30 days' notice.
11. Suspension and termination
You may close your account at any time. We may suspend or terminate your account if you materially breach these Terms, fail to pay, use the Service unlawfully, or expose us or our members to legal or security risk.
On termination, your right to use the Service stops immediately. We will keep your data available for export for 30 days, then delete it as described in our Privacy Policy. Fees accrued before termination remain payable, and sections 6, 12, 13, 14 and 16 survive.
12. Disclaimers
The Service is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Service will be error-free, secure or uninterrupted, and we make no guarantee about the sales, revenue or results you will achieve.
13. Limitation of liability
To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill.
Our total aggregate liability arising out of these Terms is limited to the greater of (a) the fees you paid us in the 12 months before the event giving rise to the claim, or (b) $100 USD.
Nothing in these Terms excludes liability that cannot lawfully be excluded, including for fraud or for death or personal injury caused by negligence. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.
14. Indemnity
You will indemnify and hold harmless Inteclab and its officers, employees and agents from any claim, loss or expense (including reasonable legal fees) arising from your content, your courses, your dealings with your members, or your breach of these Terms or of applicable law.
15. Changes to these Terms
We may update these Terms. For material changes we will email account holders at least 30 days before they take effect. Continuing to use the Service after that date means you accept the updated Terms; if you do not accept them, cancel your account before they take effect.
16. Governing law and disputes
These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-laws rules. The courts located in Delaware have exclusive jurisdiction, and both parties consent to venue there.
Before filing anything, please email legal@paidtier.com — we will try to resolve the dispute informally within 30 days. If you are a consumer, this section does not deprive you of the protection of the mandatory laws of your country of residence.
17. General
- These Terms and the Privacy Policy are the entire agreement between us.
- If a provision is held unenforceable, the rest remains in force.
- Our failure to enforce a provision is not a waiver of it.
- You may not assign these Terms without our consent; we may assign them in a merger or sale of assets.
- Nothing here creates a partnership, joint venture or employment relationship.
18. Contact
Inteclab
Legal enquiries: legal@paidtier.com
Privacy enquiries: privacy@paidtier.com